Preparing for a successful account recovery
7/23/2026
recoveryidentitypreparation
What to gather before you begin recovery — identity documents, prior sign-in details, and platform-specific evidence.
When an account is compromised or you have lost access, most platforms require proof that you are the legitimate owner.
Gather the following before you start:
- Government-issued ID (matching the name on the account)
- The email or phone originally used at sign-up
- Prior device details, purchase receipts, or old sign-in locations
- Any subscription or billing records
Submit these through the platform's official recovery flow. Never share credentials with third parties who claim they can recover the account by other means.